Privacy Policy

Effective Date: July 14, 2026

At Emotional Universe LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, purchase our products, enroll in courses, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website, you may voluntarily provide:

  • Name

  • Email address

  • Phone number

  • Billing and shipping information

  • Payment information (processed securely through third-party payment providers)

  • Information you provide through contact forms or customer support requests

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referral source

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide our products and services

  • Process purchases and payments

  • Respond to inquiries

  • Send order confirmations and customer service communications

  • Deliver newsletters or marketing communications (with your consent where required)

  • Improve our website and user experience

  • Analyze website performance and usage

  • Maintain website security and prevent fraud

  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Measure marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Third-Party Services

We may use trusted third-party providers to help operate our business, including services for:

  • Payment processing

  • Email communications

  • Website analytics

  • Website hosting

  • Customer support

These providers only receive information necessary to perform their services and are required to protect your information.

5. Marketing Communications

If you subscribe to our newsletter or updates, we may send emails regarding:

  • New products

  • Courses

  • Educational content

  • Company news

  • Promotions and special offers

You may unsubscribe at any time using the unsubscribe link included in our emails.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

11. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Emotional Universe LLC

Email: emotionaluniverse@outlook.com

Phone: (312) 504-1800

Chicago, Illinois 60614, USA

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